--- title: PacSol UK Blog | Mark Wheadon description: PacSol UK blog containing articles on document management, digital management, business process automation and a few other thoughts in general. image: https://www.pacsol.co.uk/hubfs/PacSol%20Logos/PacSol_Blog_SquareBorder_alt3_96dpi.png --- [Skip to content](https://www.pacsol.co.uk/blog/author/mark-wheadon#main-content) [![PacSol UK Document Management Software](https://www.pacsol.co.uk/hs-fs/hubfs/PacSol%20Logos/PacSol_Logo_tagline_gadget_registered_96dpi.png?width=1280&height=255&name=PacSol_Logo_tagline_gadget_registered_96dpi.png)](https://www.pacsol.co.uk/) - [Home](https://www.pacsol.co.uk/) - Solutions Show submenu for Solutions - [Document Capture](https://www.pacsol.co.uk/document-capture) - [Document Management](https://www.pacsol.co.uk/document-management) - [Business Process Automation](https://www.pacsol.co.uk/business-process-automation) - [Email Processing](https://www.pacsol.co.uk/email-processing) - [Forms Processing](https://www.pacsol.co.uk/forms-processing) - [Sectors](https://www.pacsol.co.uk/sectors) - [Services](https://www.pacsol.co.uk/services) - [Support](https://www.pacsol.co.uk/pacsol-support) - [Contact](https://www.pacsol.co.uk/contact) Open main navigation Close main navigation - [Home](https://www.pacsol.co.uk/) - Solutions Show submenu for Solutions - [Document Capture](https://www.pacsol.co.uk/document-capture) - [Document Management](https://www.pacsol.co.uk/document-management) - [Business Process Automation](https://www.pacsol.co.uk/business-process-automation) - [Email Processing](https://www.pacsol.co.uk/email-processing) - [Forms Processing](https://www.pacsol.co.uk/forms-processing) - [Sectors](https://www.pacsol.co.uk/sectors) - [Services](https://www.pacsol.co.uk/services) - [Support](https://www.pacsol.co.uk/pacsol-support) - [Contact](https://www.pacsol.co.uk/contact) - [Return to Blog Listings](https://www.pacsol.co.uk/blog) [Return to Blog Listings](https://www.pacsol.co.uk/blog) # PacSol Blog Step into the world of PacSol with our "PacBlog", where we delve into digital transformation, highlight our latest product updates and new services, and engage in insightful discussions on topics that our employees are passionate about. This is a search field with an auto-suggest feature attached. - There are no suggestions because the search field is empty. [![PacSol Inbound Email Processor v2](https://www.pacsol.co.uk/hubfs/Product%20Logos/PacSol_registered_IEPv2.png)](https://www.pacsol.co.uk/blog/iep-v2) [Newsletter](https://www.pacsol.co.uk/blog/tag/newsletter), [business process automation](https://www.pacsol.co.uk/blog/tag/business-process-automation), [Business Process Management](https://www.pacsol.co.uk/blog/tag/business-process-management), [digital transformation](https://www.pacsol.co.uk/blog/tag/digital-transformation), [Document Management System](https://www.pacsol.co.uk/blog/tag/document-management-system), [IEP](https://www.pacsol.co.uk/blog/tag/iep), [Inbound Email Processor](https://www.pacsol.co.uk/blog/tag/inbound-email-processor) ## [PacSol IEP v2](https://www.pacsol.co.uk/blog/iep-v2) May 29, 2024 8:30:00 AM The Inbound Email Processor (IEP) has been a PacSol product for many years. The IEP allows any numbe... [Read the article](https://www.pacsol.co.uk/blog/iep-v2) [![Service](https://www.pacsol.co.uk/hubfs/UnSplashed%20Images/service_blue.png)](https://www.pacsol.co.uk/blog/mulberry) [Newsletter](https://www.pacsol.co.uk/blog/tag/newsletter), [business process](https://www.pacsol.co.uk/blog/tag/business-process), [business process automation](https://www.pacsol.co.uk/blog/tag/business-process-automation), [Customer Service](https://www.pacsol.co.uk/blog/tag/customer-service), [Customer Experience](https://www.pacsol.co.uk/blog/tag/customer-experience) ## [Round the Mulberry Bush](https://www.pacsol.co.uk/blog/mulberry) Feb 28, 2024 8:30:00 AM (A customer experience to be optimised?) [Read the article](https://www.pacsol.co.uk/blog/mulberry) [![IBM i for business](https://www.pacsol.co.uk/hubfs/Partner%20Logos/ibmi.jpg)](https://www.pacsol.co.uk/blog/ibm_i_health) [Newsletter](https://www.pacsol.co.uk/blog/tag/newsletter), [IBMi](https://www.pacsol.co.uk/blog/tag/ibmi), [IBM](https://www.pacsol.co.uk/blog/tag/ibm), [environment](https://www.pacsol.co.uk/blog/tag/environment), [Platform Maintenance](https://www.pacsol.co.uk/blog/tag/platform-maintenance) ## [View IBM i health - using SQL!](https://www.pacsol.co.uk/blog/ibm_i_health) Jan 24, 2024 9:30:00 AM IBM has made it possible to retrieve many details about how your IBM i is running using SQL. When I ... [Read the article](https://www.pacsol.co.uk/blog/ibm_i_health) [![Oracle Java](https://www.pacsol.co.uk/hubfs/Partner%20Logos/java.png)](https://www.pacsol.co.uk/blog/how-java) [Newsletter](https://www.pacsol.co.uk/blog/tag/newsletter), [IBMi](https://www.pacsol.co.uk/blog/tag/ibmi), [IBM](https://www.pacsol.co.uk/blog/tag/ibm), [change management](https://www.pacsol.co.uk/blog/tag/change-management), [environment](https://www.pacsol.co.uk/blog/tag/environment) ## [How's Your Java?](https://www.pacsol.co.uk/blog/how-java) Nov 22, 2023 8:00:00 AM If you run IBM i you will doubtless be aware that Java has been available on that platform for many ... [Read the article](https://www.pacsol.co.uk/blog/how-java) [![Two Coffees](https://www.pacsol.co.uk/hubfs/UnSplashed%20Images/nathan-dumlao-two_coffees-unsplash.jpg)](https://www.pacsol.co.uk/blog/bad-service) [Newsletter](https://www.pacsol.co.uk/blog/tag/newsletter), [Customer Service](https://www.pacsol.co.uk/blog/tag/customer-service), [Customer Experience](https://www.pacsol.co.uk/blog/tag/customer-experience), [Employee Satisfaction](https://www.pacsol.co.uk/blog/tag/employee-satisfaction) ## [Service with a Grimace](https://www.pacsol.co.uk/blog/bad-service) Jul 26, 2023 9:00:00 AM My wife and I recently visited Venice with friends to celebrate a belated 60th birthday. We wandered... [Read the article](https://www.pacsol.co.uk/blog/bad-service) [![IBM i for Business Logo](https://www.pacsol.co.uk/hubfs/Partner%20Logos/ibmi.jpg)](https://www.pacsol.co.uk/blog/ibm35) [Newsletter](https://www.pacsol.co.uk/blog/tag/newsletter), [IBMi](https://www.pacsol.co.uk/blog/tag/ibmi), [IBM](https://www.pacsol.co.uk/blog/tag/ibm) ## [35 years of IBM i](https://www.pacsol.co.uk/blog/ibm35) Jun 28, 2023 8:30:00 AM [Read the article](https://www.pacsol.co.uk/blog/ibm35) [![To-do list](https://www.pacsol.co.uk/hubfs/UnSplashed%20Images/torbjorn-helgesen_shopping_unsplash.jpg)](https://www.pacsol.co.uk/blog/domestic-stock) [Newsletter](https://www.pacsol.co.uk/blog/tag/newsletter), [business process](https://www.pacsol.co.uk/blog/tag/business-process), [document management](https://www.pacsol.co.uk/blog/tag/document-management), [workflow](https://www.pacsol.co.uk/blog/tag/workflow) ## [Domestic Stock Control](https://www.pacsol.co.uk/blog/domestic-stock) Apr 26, 2023 1:18:00 PM (Or the tale of two workflows) I’m (generally) an ordered person. At home, as food items run out, I ... [Read the article](https://www.pacsol.co.uk/blog/domestic-stock) [![](https://www.pacsol.co.uk/hubfs/UnSplashed%20Images/risto-kokkonen-technical-unsplash.jpg)](https://www.pacsol.co.uk/blog/technical-debt) [Newsletter](https://www.pacsol.co.uk/blog/tag/newsletter), [business process](https://www.pacsol.co.uk/blog/tag/business-process) ## [Technical Debt](https://www.pacsol.co.uk/blog/technical-debt) Feb 22, 2023 10:27:27 AM In this time of the ‘cost of living’ crisis my guess is that we don’t want to hear about yet another... [Read the article](https://www.pacsol.co.uk/blog/technical-debt) [![PacSol ImageView Logo](https://www.pacsol.co.uk/hubfs/Product%20Logos/PacSol_ImageView_White_alt1.png)](https://www.pacsol.co.uk/blog/import-emails-webview2) [Newsletter](https://www.pacsol.co.uk/blog/tag/newsletter), [IBMi](https://www.pacsol.co.uk/blog/tag/ibmi), [document management](https://www.pacsol.co.uk/blog/tag/document-management), [document capture](https://www.pacsol.co.uk/blog/tag/document-capture), [ImageView](https://www.pacsol.co.uk/blog/tag/imageview), [Enterprise Content Management](https://www.pacsol.co.uk/blog/tag/enterprise-content-management) ## [How To: Import Emails using WebView2](https://www.pacsol.co.uk/blog/import-emails-webview2) Nov 23, 2022 9:11:07 AM We all thought emails would reduce in significance for businesses and be replaced by more guaranteed... [Read the article](https://www.pacsol.co.uk/blog/import-emails-webview2) [![](https://www.pacsol.co.uk/hubfs/UnSplashed%20Images/peter-fly-gas-unsplash.jpg)](https://www.pacsol.co.uk/blog/removing-fossil) [Newsletter](https://www.pacsol.co.uk/blog/tag/newsletter), [business process](https://www.pacsol.co.uk/blog/tag/business-process) ## [Removing the old fossil\*](https://www.pacsol.co.uk/blog/removing-fossil) Sep 28, 2022 9:18:24 AM Situated on the lawn as it is, I can’t quite work out if my old Glow-worm boiler is 100% efficient o... 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