Email. Every company runs on email these days and a significant amount of time is taken managing the data within those messages. Customer orders matched to the original quotations, signed contracts stored to your CRM database and customer service forms directed to the relevant team – tasks that could be automated.
Email processing creates a simple way for you to capture information submitted via an electronic mailbox whether in the body content or attachment(s), and store it on a database or in another electronic format. This allows for efficient and accurate information capture making business process more efficient and saving the hours you might have spent capturing the content manually too.
Inbound Email Processor
PacSol’s IEP (Inbound Email Processor) is a highly configurable, platform independent application developed to run on both IBM i and Windows server platforms.
Connect to Mail
Automated storing of emails with index enhancement from email headers. Supported email systems: Microsoft Exchange, Google Mail, IMAP based systems
(requires DocuWare PROFESSIONAL or ENTERPRISE)
Kofax Import Connector
Kofax Import Connector can import messages and files from many sources: email messages including attachments using various email protocols (SMTP, POP3, IMAP), fax messages (via internal fax over IP server or external fax servers, Kofax Communication Server, RightFax, Biscom), files from a network path, files via web services.
(requires Kofax Capture)