Workflow

Invoices automatically matched, purchase orders quickly approved by managers (even when they are out) and new employee documentation captured with the information integrated into the HR platform – all functions driven by process.

workflow

Workflow paired with a document management platform can play a big part in what keeps a business going through the automation of processes and creating a more efficient throughput of tasks even with a dispersed workforce. A well implemented workflow driving your business process should reduce costs, time and drive up you customer satisfaction

For more information on the workflow platforms supported by PacSol, please click on the logos below:

Workflow and customer relationship management icon

CaseView

Workflow, Customer Relationship Manager (CRM), Work Management, Case Management, Call Centre Management, Help Desk, Service Centre Management; the list goes on – built to run on the IBM i OS.

Designed to provide not only a centralised point to record ongoing customer activities, but also a complete and customisable set of escalation and reporting procedures.

DocuWare

DocuWare has developed the world’s leading technology for Enterprise Content Management.

DocuWare provides “document management and workflow software to businesses across the globe. Automating manual tasks, reducing dependence on paper files and delivering secure access to information and files anytime from anywhere are just a few of the benefits of DocuWare.”

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