--- title: "Blog • Here comes the paper: optimising scanner throughput • PacSol UK" description: Presenting a brief summary on document scanner maintenance to maintain efficiency and quality during image capture. image: https://www.pacsol.co.uk/hubfs/UnSplashed%20Images/sharon-mccutcheon-tn57JI3CewI-unsplash.jpg --- [Skip to content](https://www.pacsol.co.uk/blog/optimising-scanner-throughput#main-content) [![PacSol UK Document Management Software](https://www.pacsol.co.uk/hs-fs/hubfs/PacSol%20Logos/PacSol_Logo_tagline_gadget_registered_96dpi.png?width=1280&height=255&name=PacSol_Logo_tagline_gadget_registered_96dpi.png)](https://www.pacsol.co.uk/) - [Home](https://www.pacsol.co.uk/) - Solutions Show submenu for Solutions - [Document Capture](https://www.pacsol.co.uk/document-capture) - [Document Management](https://www.pacsol.co.uk/document-management) - [Business Process Automation](https://www.pacsol.co.uk/business-process-automation) - [Email Processing](https://www.pacsol.co.uk/email-processing) - [Forms Processing](https://www.pacsol.co.uk/forms-processing) - [Sectors](https://www.pacsol.co.uk/sectors) - [Services](https://www.pacsol.co.uk/services) - [Support](https://www.pacsol.co.uk/pacsol-support) - [Contact](https://www.pacsol.co.uk/contact) Open main navigation Close main navigation - [Home](https://www.pacsol.co.uk/) - Solutions Show submenu for Solutions - [Document Capture](https://www.pacsol.co.uk/document-capture) - [Document Management](https://www.pacsol.co.uk/document-management) - [Business Process Automation](https://www.pacsol.co.uk/business-process-automation) - [Email Processing](https://www.pacsol.co.uk/email-processing) - [Forms Processing](https://www.pacsol.co.uk/forms-processing) - [Sectors](https://www.pacsol.co.uk/sectors) - [Services](https://www.pacsol.co.uk/services) - [Support](https://www.pacsol.co.uk/pacsol-support) - [Contact](https://www.pacsol.co.uk/contact) - [Return to Blog Listings](https://www.pacsol.co.uk/blog) [Return to Blog Listings](https://www.pacsol.co.uk/blog) Nov 25, 2020 9:48:33 AM # Here comes the paper: optimising scanner throughput [Toby Gilbertson](https://www.pacsol.co.uk/blog/author/toby-gilbertson) [facebook-f icon](http://www.facebook.com/share.php?u=https://www.pacsol.co.uk/blog/optimising-scanner-throughput) [linkedin-in icon](http://www.linkedin.com/shareArticle?mini=true&url=https://www.pacsol.co.uk/blog/optimising-scanner-throughput) [envelope icon](mailto:?body=https://www.pacsol.co.uk/blog/optimising-scanner-throughput) Continuing on from last month where we discussed the [benefit of VRS in document processing](https://www.pacsol.co.uk/blog/kofax-vrs-efficient-scanning), this month we touch on the ‘engine’ of the physical capture process – scanners. Whilst VRS is an extremely powerful tool, the benefits of the image processing software can be  scuppered with a poor start, VRS will deal with a lot but optimisation looks at all aspects of a process holistically not in isolation. To give you a brief analogy, why put super-unleaded (99) fuel in a Golf V6 for ultimate performance if you don’t follow the rest of the maintenance schedule on the vehicle (oil, sparks, filters etc)? Yes you might get a slightly cleaner combustion chamber but you will not gain any performance from that extra outlay – a waste of effort. There is an expectation that whatever agreement emerges with the EU, there is going to be more paperwork, more complex processes and therefore a need to streamline as much as possible to minimise the time  / cost to a business. (Again, see last month’s VRS article) Couple this with a slow return of employees to an office scanner that has potentially not been used in a while and a backlog of documents, you could have a process bottleneck on your hands. As a general rule, these are the precautions / preparations your business should take in preparing to use your document scanner: **Clean your scanner path:** Check the scanner for rogue paper clips or discarded staples. Use a vacuum with a soft brush attachment to gentle lift paper dust out of the trays / image path. Wipe over surfaces with a soft, lint free cloth dampened with water if required. Clean the imaging guides and roller tyres – below are a couple of examples for the popular Kodak i3000 series scanners which shows the principle that can be applied across many models / manufacturers. They recommend the use of ‘staticide wipes’ but a damp (water only) clean, lint free, soft cloth will do. **Check for wear:** If the tyres on the roller assembly have gone shiny / flat (little ribs have worn flat), then a replacement set is required. Talk to support who can advise on a price and arrange delivery of the parts. **Check for damage:** Having cleaned the imaging guides, look for scratches in the lens surface. These defects can lead to poor performance with skew, automated page size detection and especially image quality with line ‘artefacts’ through images. If there is any damage visible, talk to support who can advise on a price and arrange delivery of the parts for replacement. **Squeaks and/or rattles:** Talk to our support team who can arrange an engineer visit to fully service and diagnose any further issues. If the scanner is under a maintenance contract, only replacement parts would be chargeable (excluding warranty items), otherwise PacSol can arrange for a chargeable (T&M) engineer visit. **Total failure:** You have tried everything and following an engineer visit the device is either considered ‘dead’ or beyond economical repair. Fear not, talk to us at PacSol and we can offer competitive pricing on a whole range of scanners, most of which can be delivered within a day or two. Once the scanner has arrived onsite, our support team can assist with the initial setup / driver changes to have you up and running once again. --- [![Toby Gilbertson. Customer Services Manager](https://www.pacsol.co.uk/hs-fs/hubfs/Staff%20Photos/profile.jpg?width=125&height=125&name=profile.jpg)](https://www.linkedin.com/in/toby-gilbertson-a917a056/) Toby Gilbertson, Customer Services Manager. November 2020     --- #pacsoluk #kofaxvrs #documentcapture #documentmanagement [Newsletter](https://www.pacsol.co.uk/blog/tag/newsletter), [document management](https://www.pacsol.co.uk/blog/tag/document-management), [document capture](https://www.pacsol.co.uk/blog/tag/document-capture), [VRS](https://www.pacsol.co.uk/blog/tag/vrs), [kofax](https://www.pacsol.co.uk/blog/tag/kofax) ## Related posts [![today was a good day sign](https://www.pacsol.co.uk/hs-fs/hubfs/UnSplashed%20Images/patrick-tomasso-n-vxsHr9jZA-unsplash.jpg?height=200&name=patrick-tomasso-n-vxsHr9jZA-unsplash.jpg)](https://www.pacsol.co.uk/blog/keep-motivated) [Newsletter](https://www.pacsol.co.uk/blog/tag/newsletter), [business process automation](https://www.pacsol.co.uk/blog/tag/business-process-automation), [Business Process Management](https://www.pacsol.co.uk/blog/tag/business-process-management), [digital transformation](https://www.pacsol.co.uk/blog/tag/digital-transformation), [Document Management System](https://www.pacsol.co.uk/blog/tag/document-management-system) ## [Keep Motivated for Sustained Success](https://www.pacsol.co.uk/blog/keep-motivated) [Toby Gilbertson](https://www.pacsol.co.uk/blog/author/toby-gilbertson) Sep 25, 2024 9:26:29 AM Your orders are increasing with productivity, output and client satisfaction levels being... [Read more](https://www.pacsol.co.uk/blog/keep-motivated) [![](https://www.pacsol.co.uk/hs-fs/hubfs/Blog%20Media/scanners_icon.png?height=200&name=scanners_icon.png)](https://www.pacsol.co.uk/blog/a-scanner-for-every-bubble) [Capture](https://www.pacsol.co.uk/blog/tag/capture), [Newsletter](https://www.pacsol.co.uk/blog/tag/newsletter) ## [A scanner for every bubble](https://www.pacsol.co.uk/blog/a-scanner-for-every-bubble) [Toby Gilbertson](https://www.pacsol.co.uk/blog/author/toby-gilbertson) Jun 23, 2020 10:13:21 AM With the steady return to normal, albeit with some not insignificant changes from 5 months ago,... [Read more](https://www.pacsol.co.uk/blog/a-scanner-for-every-bubble) [![](https://www.pacsol.co.uk/hs-fs/hubfs/UnSplashed%20Images/sue-hughes-mail-unsplash.jpg?height=200&name=sue-hughes-mail-unsplash.jpg)](https://www.pacsol.co.uk/blog/fear-your-inbox) [Newsletter](https://www.pacsol.co.uk/blog/tag/newsletter), [business process](https://www.pacsol.co.uk/blog/tag/business-process) ## [Do you fear your inbox?](https://www.pacsol.co.uk/blog/fear-your-inbox) [Toby Gilbertson](https://www.pacsol.co.uk/blog/author/toby-gilbertson) Apr 27, 2022 10:55:37 AM Following the long holiday weekend here in the UK, there may have been one or two of us that... [Read more](https://www.pacsol.co.uk/blog/fear-your-inbox) --- [![PacSol UK Document Management Software](https://www.pacsol.co.uk/hs-fs/hubfs/PacSol%20Logos/PacSol_Logo_tagline_gadget_registered_96dpi.png?width=1280&height=255&name=PacSol_Logo_tagline_gadget_registered_96dpi.png "PacSol UK Document Management Software")](https://www.pacsol.co.uk) 134 High Street, Tonbridge, Kent TN9 1BB Copyright © 2026, Pacific Solutions International Limited ```json { "@context" : "https://schema.org", "@type" : "BlogPosting", "author" : { "@type" : "Person", "name" : "Toby Gilbertson", "url" : "https://www.pacsol.co.uk/blog/author/toby-gilbertson" }, "dateModified" : "2023-07-07T15:42:34.853Z", "datePublished" : "2020-11-25T09:48:33.000Z", "headline" : "Blog • Here comes the paper: optimising scanner throughput • PacSol UK", "image" : [ "https://www.pacsol.co.uk/hubfs/UnSplashed%20Images/sharon-mccutcheon-tn57JI3CewI-unsplash.jpg" ], "mainEntityOfPage" : { "@id" : "https://www.pacsol.co.uk/blog/optimising-scanner-throughput", "@type" : "WebPage" }, "publisher" : { "@type" : "Organization", "logo" : { "@type" : "ImageObject", "url" : "https://www.pacsol.co.uk/hubfs/PacSol%20Logos/PacSol_Logo_tagline_gadget_registered_96dpi.png" }, "name" : "Pacific Solutions International Limited" } } ```